Managing notification preferences

Control what notifications you receive and how. Here's how to customize your notification settings.

Accessing Notification Settings

Click your profile icon in the top-right
Select Settings
Click Notifications

Notification Categories

Lead Notifications

For buyers and sellers:

Notification	What It Means
New lead submitted	(Buyers) A seller submitted a lead to your request
Lead purchased	(Sellers) A buyer bought your lead
Lead rejected	(Sellers) A buyer declined your lead
Lead going cold	(Buyers) An inbound lead needs attention

Message Notifications

Notification	What It Means
New message	Someone sent you a message
Message reply	Reply in an existing conversation

Payment Notifications

Notification	What It Means
Payment processed	(Buyers) Lead purchase charged
Payout completed	(Sellers) Money deposited to bank
Payment failed	Issue with a payment

Account Notifications

Notification	What It Means
Security alerts	Login from new device, password changes
Account updates	Important account information
Verification required	Action needed on your account

Notification Channels

Email

Notifications sent to your registered email address.

Options:

All notifications
Important only
Summary/digest
Off

Push Notifications

Browser or mobile app notifications.

Options:

All notifications
Important only
Off

In-App

Notifications within the Referr platform.

Always on (can't be disabled)
Visible in notification bell
Real-time updates

Configuring Each Category

Leads (Buyers)

Setting	Recommendation
New submissions	On – Know when leads arrive
Going cold alerts	On – Don't miss opportunities
Auto-pay notifications	On – Know what's purchased

Leads (Sellers)

Setting	Recommendation
Lead purchased	On – Know when you earn
Lead rejected	On – Learn from feedback
New opportunities	Optional – Discover lead requests

Messages

Setting	Recommendation
New messages	On – Stay responsive
Delivery method	"When offline" – Not overwhelmed

Payments

Setting	Recommendation
All payment notifications	On – Financial awareness
Payout updates	On – Track your money

How to Change Settings

Toggle On/Off

Find the notification type
Click the toggle switch
Changes save automatically

Choose Delivery Method

Find the notification type
Select dropdown (Email, Push, Both, None)
Changes save automatically

Set Frequency

For applicable notifications:

Find frequency option
Choose: Immediate, Daily, Weekly
Changes save automatically

Email Digest Option

Instead of individual emails:

What It Is

One summary email containing multiple notifications:

Reduces inbox clutter
Still keeps you informed
Configurable frequency

Setting Up

Go to Notifications
Find Email Digest or Summary option
Choose frequency (Daily, Weekly)
Enable digest mode

What's Included

Lead activity summary
Message summary
Payment activity
Any urgent items highlighted

Marketing Communications

Types

Type	Content
Product updates	New features, improvements
Tips & guides	How to use Referr better
Promotions	Special offers
Newsletter	Platform news

Managing

Go to Notifications → Marketing
Toggle each type on/off
Or unsubscribe via email links

Unsubscribing

Every marketing email includes an unsubscribe link:

Click to manage preferences
Or fully unsubscribe
Won't affect important account emails

Do Not Disturb

Setting Quiet Hours

If available:

Go to Notifications
Find Quiet Hours or Do Not Disturb
Set start time (e.g., 10pm)
Set end time (e.g., 8am)
Choose days to apply

During Quiet Hours

No push notifications
No immediate emails
Notifications batched for later
Urgent security alerts still sent

Recommended Settings

For Active Buyers

Category	Email	Push
New leads	On	On
Going cold	On	Off
Messages	When offline	Off
Payments	On	Off

For Active Sellers

Category	Email	Push
Lead purchased	On	On
Lead rejected	On	Off
Messages	When offline	Off
Payouts	On	Off

For Occasional Users

Category	Email	Push
All lead activity	Daily digest	Off
Messages	On	Off
Payments	On	Off

Troubleshooting

Not Receiving Emails

Check spam/junk folder
Verify email address is correct
Ensure notification is enabled
Check you haven't unsubscribed

Too Many Emails

Switch to digest mode
Reduce notification types
Use "Important only" setting

Push Notifications Not Working

Check browser permissions
Verify mobile app settings
Check device Do Not Disturb
Re-enable in settings

Critical Notifications

Some notifications can't be disabled:

Security alerts – New login, password changes
Account issues – Verification required
Legal updates – Terms changes

These are essential for your account security.