Only pay for 🚵♂️leads that
actually convert 🏁
Only pay when the lead converts — your money held safely in escrow, until the lead meets the success criteria set by you.
Funds held securely in escrow · Reduced 15% fee
Only pay for leads that convert
Lead status
Your payment
What’s happening
- You buy the lead for £200.
How Pay on Completion works
Four simple steps — your money is protected the whole way through.
Post a Pay-on-Completion request
Toggle Pay on Completion on when you create a lead request and set what counts as "completion" — for example, the job booked or the customer signed.
Buy a lead — funds held in escrow
When you purchase, your card is charged but Referr holds the money in escrow. The seller is notified, but is not paid yet.
The lead converts
You work the lead and check it against the success criteria you set — the appointment booked, the contract signed, the demo scheduled. The seller is paid only once it converts.
Release payment — or dispute
Happy? Release the funds to the seller. It also auto-releases after 14 days if you do nothing. If the lead falls short, raise a dispute and we will mediate.
Funds release on your approval, at the seller's request with your confirmation, or automatically after 14 days. Raising a dispute pauses auto-release. If a dispute is raised, Referr mediates to achieve a fair outcome based on the evidence from both parties.
See Pay on Completion in action
From switching it on to releasing payment — here's exactly what it looks like inside Referr.
Pay on Completion
Hold payment in escrow until the lead delivers
Switch it on
Toggle it on when you post a request.
Emergency plumbing — SW1
£200 · held in escrow
Funds held safely
Funds stay protected until you release.
Emergency plumbing — SW1
£200 · released to seller
You released the funds only after the lead met your criteria.
Pay only on success
The seller is paid only on success.
Why buyers choose Pay on Completion
More protection, lower fees, and sellers genuinely committed to converting your leads.
Only pay for results
Your payment is held safely in escrow and released only once the lead meets the success criteria you set. No more paying upfront for leads that go nowhere.
Money stays in escrow
Built-in quality control
Sellers know they are only paid when the lead converts, so they bring you their best work. Define exactly what counts as completion before a penny changes hands.
Sellers more committed
Lower 15% fee
Pay-on-Completion requests carry a reduced 15% success fee instead of the standard 20% — so it costs less to buy with more protection.
15% vs 20%
Dispute protection
If a lead falls short, raise a dispute instead of releasing. Referr mediates for a fair outcome — full release, partial release, or refund — based on the evidence.
Fairly mediated
What counts as “completion”? You decide.
Set any success criterion you like when you post your request — the seller is paid only once it's met. A few of the rules buyers use:
…and anything else you define. You set the rule.
Pay on Completion is available to Pro users
£29/month — and your 290 monthly credits (worth £29) cover the cost on their own.
Pay on Completion FAQ
Everything you need to know about how escrow protects your spend.
Buy leads with total peace of mind
Only pay when the lead converts — your money stays safely in escrow until then. Available with Referr Pro.
Stripe Secured · Funds held safely in escrow